Hillside il9/3/2023 ![]() ![]() The closest anything was a target half a mile away. It claimed on Priceline that it was close to everything. aka the front desk, just doesn't possess the intellect, talent or awareness to make a difference.… I never voiced concern with anyone here as their customer service dept. ![]() I never got upset with anyone and never was rude but I will quite simply never come back to this place. I am forgiving and tolerant when I feel most others might not be. I work in customer service and have done so for over 22 years. ![]() At least this time the lady at the front desk was kind. I had to go back to the desk two more times to get the issue resolved. I spoke to the lady at the desk as I brought all of my groceries in hand to the main entrance and explained I was denied access to the side door. My key card access was denied as I returned from work the second day. The walls are thinner than I have ever encountered traveling. ( you have to ask for all of the items that are supposed to be waiting for you in the room) then you get to carry it to the room. The housekeeping crew rolled in around 8:30 and took over the tiny lobby eating the muffins and drinking the coffee which is what they call a breakfast for the guests without any shame as they were sitting around like they were in a break-room as other guests came and went. I made one phone call and sorted the mess out but not before I had put down a CC for the room which they ended up refunding. The rsvp was made by his corporate office representative who dealt directly with my company. I asked why my room wasn't available and he said that the rsvp was cancelled due to no check in the previous day. (I was slated for a two week stay) He then said he was full and didn't have any rooms. I told the man that my stay was pre-paid by my company and that my check in was actually for the previous day. He exclaimed that check in is after 3pm and it was 8am. I told the man that I was here to check in. I was greeted after a five hour drive by an African American gentleman wearing a sleeveless t-shirt asking if I need something as I had been standing at the front desk for two minutes before he acknowledged me. Hilton Grand Vacations Club on the Las Vegas Strip.Barcelo Bavaro Palace All Inclusive Resort.Hotels near National University of Health Sciences.Hotels near Cannella School of Hair Design.Hotels near ITT Technical Institute - Oak Brook Campus.Hotels near Concordia University Chicago.Hotels near Queen of Heaven Cemetery and Mauseleum.Extended Stay America Chicago - Hillside Rooms.Extended Stay America Chicago - Hillside Features.Hotels near Extended Stay America Chicago - Hillside. ![]()
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